Tips for when you need to call a Locksmith
Tips for when you need to call a Locksmith: Needing to call a locksmith is frustrating itself. Today we will go over the information you will need when you call a locksmith to request service. Knowing these things can make your call go smoothly and make the situation a little less stressful.
When calling a locksmith West Palm Beach the first thing the customer service representative will ask you is what type of service it is that you require. Of course they don’t expect you to know the exact locksmith lingo, just explain the issue you are having. Once you have advised what type of service you need the customer service representative will ask you a few questions. The main three questions will be your name, the address of where you are located, and the best call back phone number to reach you. If you aren’t sure of the exact address of where you are located you can give the city and cross streets to start. This will give you some time to ask someone for the address or look it up. At this time if you are needing car locksmith services the representative will ask you the year, make, and model of your vehicle. Other services may require additional questions such as lock types, etc. Once your information is taken your locksmith service request will be dispatched to a tech near your area. The locksmith tech will call you to introduce themselves and verify information given. If you didn’t have the address at first you could now give the address of your location to the tech. The technician will now head to your location. Sometimes with certain locksmith services you are able to resolve the issue before the technician arrives on location. If this happens with you the proper locksmith etiquette is to contact the company and technician and advise you are no longer in need of service. This prevents the tech from wasting a trip and can save you from having to pay a service or trip charge.
When you are in need of a locksmith make A Lenny Locksmith West Palm Beach your number one call. Our friendly staff and experienced technicians are always available for you 24 hours a day 7 days a week. It’s our goal to provide the best customer service possible. Check out our map on google, and don’t forget to follow us on social media for extra locksmith tips and tricks.